Privacy Policy

Effective August 5, 2026

Sunshine Patient Advocacy and Support Services (“Sunshine Patient Advocacy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, schedule a consultation, purchase a product, or use our advocacy services.

INFORMATION WE COLLECT

We may collect information you provide directly, including your name, contact information, scheduling details, transaction information, and information you voluntarily provide when asking about or receiving advocacy services. This may include health, caregiving, insurance, benefits, or other sensitive information that you choose to share with us.

We may also receive basic technical and usage information through cookies, analytics tools, and similar technologies, such as browser type, device information, pages visited, and general website activity.

HOW WE USE INFORMATION

We use information to respond to inquiries, schedule consultations, provide requested advocacy services and products, communicate with clients, process transactions, maintain business records, improve our website and services, protect against fraud or misuse, and comply with applicable legal obligations.

SENSITIVE HEALTH INFORMATION

When you voluntarily provide health-related information in connection with advocacy services, we use it only as reasonably necessary to provide the services you request, communicate or coordinate as authorized by you, administer our relationship with you, and meet applicable legal or contractual obligations. Sunshine Patient Advocacy does not sell personal health information.

SERVICE PROVIDERS

We use third-party service providers to operate our business, including website hosting and commerce tools, scheduling services, Google Workspace and related communication tools, payment processors, and analytics providers. These providers may process information on our behalf as necessary to perform their services and are subject to their own privacy and security obligations.

COOKIES AND ANALYTICS

Our website may use cookies and analytics technologies to operate the site, understand website traffic, remember preferences, and improve performance. You may be able to limit cookies through your browser settings, although some site features may not function properly.

HOW WE SHARE INFORMATION

We do not sell personal information or personal health information. We may share information with service providers that support our operations; when required by law or legal process; when reasonably necessary to protect our rights, safety, clients, or others; or with your direction or consent.

DATA RETENTION

We retain information only for as long as reasonably necessary for the purposes described in this policy and to meet applicable legal, contractual, accounting, or business requirements.

SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of electronic transmission or storage can be guaranteed to be completely secure.

YOUR CHOICES

You may contact us to ask about, correct, or request deletion of personal information we maintain about you, subject to applicable legal, contractual, or record-retention requirements. You may also opt out of non-essential marketing communications at any time.

THIRD-PARTY LINKS

Our website may link to third-party websites or resources. We are not responsible for the privacy practices or content of those third parties.

CHILDREN’S PRIVACY

This website and our services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through this website.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision.

CONTACT

Questions about this Privacy Policy may be submitted through the contact information provided on this website.